Privacy Policy
Last updated: 12 February 2026
Andover AI Automation (trading as Antek Automation) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website and services.
1. Who We Are
Andover AI Automation is an AI automation agency based in Andover, Hampshire, UK. For any data protection queries, please contact us at [email protected].
2. What Data We Collect
We may collect the following personal data:
- Contact form submissions: your name, email address, phone number, business name, and message content
- Booking information: details you provide when scheduling a discovery call via our Cal.com booking widget
- Usage data: anonymised information about how you interact with our website, such as pages visited and time on site
- AI voice agent interactions: call recordings and transcripts where our AI agents handle calls on your behalf (as part of our service delivery)
3. How We Use Your Data
We use the data we collect to:
- Respond to your enquiries and provide quotes
- Deliver, maintain, and improve our AI automation services
- Schedule and manage discovery calls and appointments
- Send you relevant follow-up communications about our services (you can opt out at any time)
- Analyse website usage to improve user experience
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Consent: when you submit our contact form or book a call
- Contractual necessity: when we need your data to deliver services you've engaged us for
- Legitimate interest: for website analytics and business development, where this does not override your rights
5. Data Sharing
We do not sell your personal data. We may share your data with:
- Service providers: third-party tools we use to deliver our services (e.g., Cal.com for scheduling, n8n for workflow automation, Retell AI for voice agents)
- Legal obligations: if required by law or to protect our legal rights
All third-party providers we work with are required to handle your data securely and in accordance with applicable data protection legislation.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined above, or as required by law. Contact form data is typically retained for 12 months unless you become a client, in which case we retain it for the duration of our business relationship plus 6 years.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing of your data
- Data portability — receive your data in a structured, machine-readable format
- Withdraw consent at any time
To exercise any of these rights, please email [email protected].
8. Cookies
Our website uses minimal cookies necessary for the functioning of embedded third-party widgets (such as the Cal.com booking calendar). We do not use tracking cookies or advertising pixels. If this changes in future, we will update this policy and provide a cookie consent mechanism.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Email: [email protected]
Phone: 0333 038 9960
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.